Refund policy
Returns
All sales are final, no refund or exchange.
To be eligible for an exchange, your item must be damaged when you received it. It must also be in the original packaging.
Additional non-returnable items:
Gift cards
To complete your return, we require a receipt or proof of purchase.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email to returns@milqshop.com and send your item to:
2 Safeguard Place Irvine California US 92602.
Shipping
To return your product, you should mail your product to:
2 Safeguard Place Irvine California US 92602
You will be responsible for paying for your own shipping costs for returning your item. Once we have received the item we will reimburse you for the shipping costs.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.